Terms and Conditions – Hosting

1. Introduction

By accessing or using C.K. Nexus IT Solutions (“we,” “our,” “us”) website and email hosting services available at https://my.nexusitsolutions.com.cy (“Service”), users (“User,” “they,” “their”) agree to comply with and be bound by the following terms and conditions (“Terms”). Users should read these Terms carefully before using our Service. If users do not agree to these Terms, they should not use our Service.

2. Services Offered

We provide website and email hosting services, including but not limited to:

  • Website hosting
  • Email hosting
  • Domain Registration and Management
  • Technical support

3. Subscription Plans

Our hosting services are available under the following subscription plans:

  • Monthly: Billed on a month-to-month basis.
  • Quarterly: Billed every three months.
  • Semi-Annually: Billed every six months.
  • Annually: Billed once a year.

4. Payment Terms

  • Billing Cycle: Charges for the selected subscription plan will be billed in advance based on the billing cycle (monthly, quarterly, semi-annually, or annually).
  • Payment Methods: We accept various payment methods, including credit cards, debit cards, and electronic transfers. Payment details must be provided at the time of subscription.
  • Late Payments: If payment is not received by the due date, we reserve the right to suspend or terminate the Service until payment is made.

5. Termination and Refunds

  • Cancellation: Users may cancel their subscription at any time. Cancellations will be effective at the end of the current billing cycle.
  • Refunds: We do not offer refunds for payments already made. However, if a user cancels their subscription, they will not be charged for the subsequent billing cycle.
  • Termination by Us: We may suspend or terminate a user’s Service in cases of non-payment, violation of these Terms, or other lawful reasons. If we determine that it is necessary to terminate the Service for reasons unrelated to the User’s conduct or violation of these Terms, a prorated refund will be provided for any unused portion of the subscription.

6. Service Availability

  • Uptime: We strive to provide continuous and reliable Service. However, we do not guarantee 100% uptime and will not be liable for any interruptions or outages.
  • Maintenance: Regular maintenance may be required, and we will make reasonable efforts to schedule such maintenance during off-peak hours.

7. User Responsibilities

  • Content: Users are solely responsible for the content hosted on their website and email. They agree not to use our Service for illegal activities or to distribute harmful content.
  • Security: Users are responsible for maintaining the security of their account credentials and any data transmitted through our Service.
  • Compliance: Users must comply with all applicable laws and regulations while using our Service.

8. Intellectual Property

  • Ownership: All content, software, and technology provided by us remain our property. Users are granted a limited, non-exclusive, non-transferable license to use our Service as per these Terms.

9. Domain Name Registration and Management

9.1 Scope and Definitions
We provide domain name registration and management services as a reseller of ENOM, Inc., an ICANN-accredited registrar. A “Registrant” is the person or business that owns and controls the domain name. The “Registrar” is ENOM, with C.K. Nexus IT Solutions acting as a facilitating reseller through its platform.

By registering a domain through our Service, the Registrant also agrees to ENOM’s Domain Registration Agreement, available at https://www.enom.com/terms, as well as applicable ICANN and Registry policies.

9.2 Registrant Responsibilities

  • Registrants must provide accurate and complete Whois information and maintain it throughout the domain term.
  • It is the Registrant’s responsibility to ensure timely renewal of domains to avoid service interruption or domain loss.

9.3 Renewals and Expiry

  • Domains are billed annually unless otherwise agreed.
  • If a domain is not renewed before its expiry date, it may enter a Redemption Grace Period, during which it may be recoverable for an additional fee (typically up to €100 + VAT).
  • After the redemption period, domains may be deleted and become available to the public. We are not liable for any loss or interruption caused by non-renewal.

9.4 Domain Transfers

  • Registrants may request to transfer domains to another registrar using the domain’s Auth/EPP code.
  • Transfers are subject to ICANN’s 60-day transfer lock and may not be permitted within 60 days of registration or previous transfer.

9.5 Suspension and Cancellation
We reserve the right to suspend, delete, or refuse domain registrations or renewals in the following cases:

  • Non-payment of applicable fees
  • Violation of ENOM, ICANN, or local Registry rules
  • Illegal or abusive use of domain names (e.g., phishing, spam, malware)

9.6 Data Use and Privacy

  • Registrant data is submitted to ENOM and applicable registries for domain registration purposes.
  • This data may be published in the public Whois database, except where privacy protection is applied (where available).
  • We process personal data in compliance with the GDPR.

9.7 Dispute Resolution and ICANN Policies

  • Registrants agree to be bound by the Uniform Domain Name Dispute Resolution Policy (UDRP) and any applicable Registry-specific dispute policies (e.g., .cy).
  • Disputes must follow ICANN-mandated procedures before seeking legal remedies.

9.8 No Guarantee of Availability
Domain registration is subject to availability at the time of processing. A domain is not secured until it is confirmed as registered by the Registry and payment is received.

10. Limitation of Liability

  • Disclaimer: Our Service is provided on an “as-is” and “as-available” basis. We disclaim all warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.
  • Liability: To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from a user’s use of our Service or domain loss.

11. Privacy

  • Data Collection: We collect and use personal information in accordance with our Privacy Policy.
  • Confidentiality: We will not disclose user information to third parties except as required by law or as necessary to provide our Service.

12. Changes to Term

We may revise these Terms from time to time to reflect updates to our services, legal requirements, or business operations. In the event of material changes that significantly affect users’ rights or obligations, users will be duly noted via email or via a prominent notice on our website prior to the changes taking effect.

Continued use of the Service after the effective date of the updated Terms will constitute your acceptance of those changes. If you do not agree to the revised Terms, you must discontinue use of our Service before the effective date.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Cyprus. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Cyprus.

14. Contact Information

For any questions or concerns regarding these Terms, users should contact us at:

C.K. Nexus IT Solutions
https://www.nexusitsolutions.com.cy
Email: info@nexusitsolutions.com.cy

By using our Service, users acknowledge that they have read, understood, and agree to these Terms and Conditions.

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